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SHIPPING POLICY

Shipping Overview

At www.sneakrung.shop, we prioritize swift and secure delivery of your carefully curated footwear selections. Our team processes orders within 1-2 business days, ensuring your chosen styles—whether designed for performance, comfort, or fashion—are meticulously prepared for shipment. We partner with trusted logistics providers to guarantee your items arrive in pristine condition, no matter the destination.

Shipping Timeframe

Processing typically takes 1-2 business days (excluding weekends/holidays). Delivery durations vary based on destination and carrier capacity. Domestic shipments generally arrive within 5-8 business days after dispatch, while international orders may require 10-20 business days. Seasonal demand or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments for timely resolution of delays.

Shipping Costs

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more (up to $9,999)

Shipping Regions

We currently ship to most countries across North America, Europe, and select Asia-Pacific regions. Restrictions may apply to certain remote locations or areas with customs limitations. During checkout, our system will automatically validate your address eligibility. For specific inquiries about unavailable regions, please contact [email protected].

Order Tracking

Once your order ships, you'll receive a confirmation email containing:

- A unique tracking number
- Direct links to carrier tracking systems
- Estimated delivery windows

Track your package anytime via our "Order Status" portal or the carrier's website. For consolidated shipments, some items may show separate tracking details.

Delayed or Lost Shipments

While rare, delays can occur due to customs inspections, weather events, or carrier disruptions. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please:

1. Check carrier announcements for regional service alerts
2. Contact our support team at [email protected] with your order number

We'll initiate trace procedures with the carrier and keep you updated throughout the resolution process.

Customs & Import Duties

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are separate from your order total and typically collected upon delivery. We declare all packages at actual value and cannot mark items as "gifts" to avoid fees. For accurate estimates, consult your local customs authority before ordering.
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